Welcome to AWS Connect Success
You're two minutes away from a live dashboard of your AWS Connect call center. Connect your instance and get instant visibility into queues, agents, and contact flows.
- Real-time queue metrics — wait times, call volumes, service levels
- Contact flow visualizer — spot routing bugs and dead ends instantly
- AI diagnostics — ask natural language questions about your call center
- Agent performance tracking — satisfaction scores, handle times, coaching alerts
or
Connect your AWS instance
Enter your AWS credentials. They're encrypted at rest and never shared. You'll need an IAM user with read-only AWS Connect permissions.
💡 Need IAM permissions? Your key needs connect:Describe*, connect:List*, and connect:Get* on your instance.
AWS Connect API docs →
or
Testing your connection
Connecting to AWS...
Verifying credentials and loading your instance details.
You're all set!
AWS Connect Success is now connected to your instance.
Your live dashboard is ready.
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Queues monitored
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Agents tracked
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Contact flows
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Routing profiles